A smart assistant that replies from your own Telegram account while you work.
It understands voice messages, finds a time that fits the service, books clients into your calendar, takes prepayment through Click and reminds clients of their visit.
99,000 UZS a month or 350 Telegram Stars. The first 7 days are free.
The bot replies to your clients and talks to you in Russian, Uzbek or English.
Write as a client
62%
of requests to small businesses go unanswered. A real person answered in only 37.8% of cases.
Study by 411 Locals: 85 companies, 58 industries, 30 days, USA. Summary on the Zadarma blog.
It answers questions, reschedules bookings, tells new clients about you, your services and prices, finds a slot for the service, explains details from your knowledge base, gives parking tips and anything else you add. At any time.
You don’t need integrations, a CRM, a new phone number or a separate bot for clients. The secretary starts replying where clients already write to you.
Clients write to you as before and get the reply from your account.
You don’t need to check the calendar for every request: the secretary looks at free slots and picks a time that fits the length of the service.
Prices, address, how to prepare for the visit and unusual questions: everything you have added. If the answer is not there, it asks you.
Changes the service during the chat, finds a time, tells new clients what sets you apart and recognises regular clients.
Only to free times, following your schedule and your meetings in Google Calendar.
The client sees “typing…”, and the reply comes before they start looking for someone else.
A barber’s day; names and numbers are examples.
08:30
A client sent a voice message in Uzbek asking where to park. The secretary replied in text from your knowledge base.
Voice message, 0:06
Hovlida bepul avtoturargoh bor, kirish Qatortol koʻchasi tomondan. Salongacha 2 daqiqa.
09:40
A client signed up for a workshop. The secretary said how many places were left.
Can I join the workshop on Wednesday?
Hair styling workshop, Wed 04.11, 19:00. 2 of 6 places left. Shall I book you?
10:00
A day before the visit the client got a reminder and tapped “I’ll be there”. Two hours before the visit, it reminds them again.
A reminder about your booking: Haircut, Wed 04.11, 11:00.
Address: Chilanzar, block 9
If your plans change, write here and I will reschedule it.
Thank you, see you!
11:15
A new client booked and tapped “Remind me”. Now the reminder bot will remind them of the visit, even if they never write again. The file adds the booking to the phone calendar.
You are booked: Haircut and beard, Thu 05.11, 15:00.
Price: 120,000 UZS
To reschedule or cancel, just write here.
booking.ics
12:05
A client booked and paid a deposit through Click. The money went to your account, and the booking was confirmed.
To hold your booking for Fri 06.11, 12:00, please pay a 30,000 UZS deposit through Click within 30 minutes:
my.click.uz/services/pay…
Without payment the time will be released.
Deposit of 30,000 UZS for the booking with Bobur, Fri 06.11, 12:00, received through Click. The booking is confirmed.
13:30
You replied to a client yourself. The secretary went quiet in that chat so as not to interrupt.
You replied in the chat with Aziz yourself, so I’ll stay quiet there until 01:30.
15:05
Two people chose the same time. The second one got other options right away: no double booking.
2
Someone has just taken this time. I can offer tomorrow at 16:00 (1) or 18:00 (2).
16:50
A client could not make tomorrow’s booking. The secretary recognised him, checked which booking to cancel and rescheduled it to the next day.
Good evening, I can’t make it tomorrow at 17:00
Hello, Jasur! Shall I cancel your booking: Haircut, Wed 04.11, 17:00? Reply “yes”.
Yes. Do you have time the day after?
Then I’ll reschedule your booking. I can book you on Thursday 05.11 at 11:00 (1) or 17:00 (2). Reply with a time or an option number.
17:00 works
Booking rescheduled: Haircut, Thu 05.11, 17:00.
19:20
An unusual question. The client got “I’ll check and write back”, and the question came to you. Add the answer to the knowledge base, and next time the secretary will answer from it.
Your answer is neededChat with Sardor: “Can I bring my child?”
Why I am passing it to you: the knowledge base has no answer
21:00
The day in one message: chats, who is waiting for your answer, AI chats left and whose visits to mark.
Summary for 3 NovemberChats with clients: 14
Waiting for your answer: 1
AI chats left: 214 of 300, until 28.11
Mark whether clients came:
• Aziz, 10:00
23:40
A client wrote at night. The secretary recognised him, offered a time and booked him. You will see the booking in the morning.
Good evening, is it too late? Can I come tomorrow morning?
Hello, Dilshod! Write any time. A haircut, like last time? I can book you tomorrow at 10:00 (1) or 12:00 (2). Reply with a time or an option number.
Yes, 12:00 please
Shall I book you: Haircut, Wed 04.11, 12:00? Reply “yes” to confirm.
yes
You are booked: Haircut, Wed 04.11, 12:00.
Price: 80,000 UZS
The secretary takes the client from the first question to the visit. You just do your work.
Offers free times based on the length of the service, breaks and your schedule. While the client is choosing, the time is held for them. Two people cannot book the same time.
Can I come on Saturday morning?
I can book you on Saturday 07.11 at 10:00 (1) or 11:00 (2). Reply with a time or an option number.
Ru · Oʻz · Ўз · En
Voice messages, video notes and audio in Russian, Uzbek and English. Replies in text in the client’s language. The plan includes 60 minutes of client voice messages a month; setting up the bot by voice does not use them.
“I’ll be there”
A day before, the client gets a reminder with “I’ll be there”, “Reschedule” and “Cancel”, and another one two hours before. This works even if they have not written for a long time: the “Remind me” button under the booking confirmation connects the reminder bot once.
Click
The client gets a Click link right after booking, and the money goes to your account. Payment confirms the booking; without payment the hold is released.
Someone cancelled, and the secretary offers that time to the people who were waiting. If a client has not written for a long time, the secretary tells you.
Recognises a regular client and offers the same service. Visit history and your notes are in the client card.
5 of 8
Yoga, training, workshops. Books clients into free places by your schedule and says how many places are left.
Photo, PDF or Word
Send a photo of your price list, a PDF or Word file up to 10 MB, or type it. The secretary will pick out services, prices and durations and show them to you to check. It will not add prices that are not in the file. You can also dictate the price list in a voice message.
The app opens inside Telegram, with a button in the chat with the bot.
Today, Tue 3 November
10:00Haircut · Aziz
11:00Haircut and beard · Jasur
15:00Haircut · Sardor
17:00Kids’ haircut · Kamila
Tomorrow: 6 bookings, 1 class
Free tomorrow: 11:00–13:00, 16:00–18:00
Open calendar
Services Add
Haircut3 options · 30–75 minopen
Hair styling workshopWed 19:00, Sat 13:00 · 6 placesopen
Beard colouring45 minpaused until 10.11
About me Edit
Barber in Chilanzar. Men’s and kids’ haircuts, beard, hair styling workshops…
Working hours and booking rules Edit
Mon–Fri 10:00–19:00, break 13:00–14:00
Connect Google Calendar, and the secretary will take your personal plans into account. Dentist, school, meeting friends: this time is not offered to clients, if you want. And a client’s booking appears in your calendar right away.
PersonalBookings from Telegram
Haircut · Aziz10:00–10:45
Dentist12:00–13:30
Haircut · Jasur14:00–14:45
Pick up my son from school16:00–17:00
Haircut · Sardor18:15–19:00
free 11:00free 12:00free 13:00free 15:00free 17:00Haircut · Bobur15:00–15:45
Added to “Bookings from Telegram”
Everything happens in Telegram. You don’t need a website, a separate app or Premium.
1
Tap Start and choose a mode.
Choose a mode:
2
Until you tap “I agree”, the bot doesn’t reply to anyone.
What I seeMessages in the chats you open to me in your Telegram profile.
3
Six questions: services and prices, schedule, about you, address, booking rules and topics not to answer. You can answer any of them by voice; the price list also works as a photo, PDF or Word file. You can skip a question and fill it in later.
Voice message, 0:40
Please check that I got it right.
• Haircut: 80,000 UZS, 45 min
• Haircut and beard: 120,000 UZS, 75 min
4
With /test: write a question the way a client would and see what the secretary answers.
How much is a haircut?
The client would get:Haircut: 80,000 UZS, 45 minutes.
5
Open your profile (Settings → your name), tap Edit → Chat Automation, find the bot and tap Add.
Skip Telegram Business: it asks for Premium, which you don’t need to connect.
@ai_secretary_chatbot
ai_secretary_chatbot
AI Secretary
@ai_secretary_chatbotAdd
6
Choose “All Chats Except…” or pick separate chats, and turn on “Reply to Messages”. The bot sends “Connected”; after that, tap “Turn on replies to clients”.
You can exclude personal chats, and the bot will not write there.
All Chats Except…
Reply to Messages
Connected. Telegram gave me these permissions: reply to messages.
Who I reply to: everyone who writes to you, except chats excluded in Telegram.
It gives prices, the address and hours word for word from your knowledge base. A reply with a number that is not there never reaches the client.
How much is a haircut?
Haircut: 80,000 UZS, 45 minutes.
12 h
You replied to a client, and the bot stays quiet in that chat. From 1 to 72 hours.
“I’ll check and write back”
The question comes to you with a “To knowledge base” button.
/pause
In all chats: for an hour, until morning or until you turn it back on. You can pause one chat with a button in a notification or in the client card.
Complaints, payment, medical and legal questions and topics from your list come to you.
“You are chatting with an assistant”
In the first reply of the day the secretary says it is an assistant and that you answer difficult questions. You can write this sentence in your own words.
At night
Always, only during working hours or only outside them, for example at night and at weekends.
21:00
Questions that need your answer come in the evening summary. Bookings come right away.
Soon
We are preparing a version for studios: the client chooses a specialist in the chat, and the administrator sees the whole studio on a computer. Leave a request, and we will connect you among the first.
TelegramWhatsAppInstagramMax
Barbers. Nails. Brows and lashes. Hairdressers. Trainers. Yoga and group classes. One person or a studio with a team.
Send your price list in one message, and the secretary will sort out the services. For finer settings, open the app in the bot.
Write it as you would to a client, in any form, or send a voice message. The secretary shows how it understood and saves it after “All correct”.
Haircut 45 min 80,000, with beard 75 min 120,000, kids 30 min 60,000
Please check that I got it right.
• Haircut: 80,000 UZS, 45 min
• With beard: 120,000 UZS, 75 min
• Kids: 60,000 UZS, 30 min
When you need more: options, your own hours, group classes and pauses.
Haircut
Name
Haircut
How clients book
One by oneAs a group
Options
The client chooses one. The bot offers a time that fits the length of the option.
Haircut45 min80,000
Haircut + beard75 min120,000
Kids30 min60,000
Add option
When I take bookings
During working hoursMon–Fri 10:00–19:00, except group classes
Only at these hoursfor example: Sat 10:00–14:00
I confirm each booking myself
Bookingsopen
Stop or pause
Save
Hair styling workshop
One by oneAs a group
Length90 minPlaces6Price150,000
Schedule
In one line: days and start times, separated by semicolons
Wed 19:00; Sat 13:00
Wed 19:00–20:30Sat 13:00–14:30
At these times the bot does not offer individual bookings.
Upcoming classes
Wed 04.11, 19:004 of 6Cancel
Sat 07.11, 13:006 of 6 · fullCancel
Wed 11.11, 19:00cancelledRestore
Tell the client how many places are left
Beard colouring: bookings
Taking bookings
Pause until a datebookings open again by themselves
until10.11.2026
Closed on datesfor example, 15–20.11; open as usual before and after
Stopuntil I turn it on
There are already 2 bookings on these dates
Keep them
Cancel and tell the clients
What the bot will say: “Booking for beard colouring opens on 10.11. Shall I book another service or pass your question on?”
Apply
Redirect is free with no time limit. You can try “Master” for 7 days.
Free
99,000 UZSa month or 350 ⭐ Telegram Stars
Per specialista month, from 3 specialists
An AI chat is all messages from one client in a day, if the secretary replied at least once. If 300 chats are not enough, buy a pack: +100 AI chats for 120 ⭐, once, with no subscription. Voice minutes work the same way: +60 minutes for 50 ⭐. Without a pack, the secretary switches to redirect mode until the end of the period.
Two days before the trial ends, the bot will warn you and send a payment button. Invite a colleague with the “Invite a colleague” button: they get 30 days free, and you get 15 more days once they connect the bot and their first client writes.
No. Chat Automation works without it. If you don’t see it, update Telegram.
Only the chats you opened to it when connecting. You can exclude personal chats in the same place. You can change the list in your Telegram profile: Edit → Chat Automation.
The bot replies to your clients and talks to you in Russian, Uzbek or English.
Dictate or type: your price list, about you, address and schedule, booking rules, questions and answers, and topics not to answer. The secretary recognises speech and sends the finished text of each section for you to confirm. It does not add prices, addresses or hours that were not in your speech. If something needs fixing, you don’t have to dictate again: copy the text with one tap, fix it and send it back. The price list also works as a photo, PDF or Word file. Voice messages during setup do not use your plan’s minutes, and the recordings are not stored: only the confirmed text stays.
Yes. In the first reply of the day the secretary says it is an automated assistant and that you answer difficult questions in person. You can change the wording in the settings, but you cannot remove it.
A day before the booking, the secretary sends the client the service, time and address with “I’ll be there”, “Reschedule” and “Cancel”, and two hours before it reminds again. You can change or turn off the second reminder in the settings. “Reschedule” and “Cancel” continue as a normal chat with confirmation. If the client last wrote to you more than a day ago, Telegram does not let the bot write first. For this, the booking confirmation has a “🔔 Remind me” button: the client starts the reminder bot once, and it reminds about visits a day and two hours before, with your name and the service, even without a recent chat. “I’ll be there” and “Cancel” work right there, and you get a message. If the client did not tap the button, you get a ready reminder text: send it yourself and tap “Reminded”. In the app calendar, each booking shows whether the reminder was sent and what the client answered. The booking confirmation comes with a file, so the client can add the visit to their calendar.
Yes: voice messages, video notes and audio in Russian, Uzbek and English. It answers in text, just like a normal message, and does not send voice replies. The plan includes 60 minutes of voice messages a month, and you can buy more as a pack. Voice messages you use to fill in the knowledge base do not use these minutes. The recordings are not stored, only the recognised text. If the minutes run out or the speech is unclear, the client gets a short reply, and you get “Your answer is needed”.
If you have a Click account, enter its details and the deposit amount in the app settings. A client booked by the bot gets a payment link right away, and the time is held for them, 30 minutes by default. Payment confirms the booking automatically, and the money goes to your account. If the client does not pay in time, the hold is released; if they pay with the same link within a day and the time is still free, the booking comes back. For now prepayment works only with Click.
Yes. Turn on confirmation for all bookings or for selected services: the time is held, and you get “Confirm” and “Decline” buttons.
With Telegram Stars in the bot; the subscription renews automatically. If paying with Stars doesn’t work, write to /paysupport: we will send a link to pay by card in euros through Stripe and turn on your plan by hand. If you have a promo code, enter it in the bot: /plan → “Enter promo code”.
Remove the bot in Chat Automation: it stops replying right away and deletes your data after 30 days. To delete at once: /delete_my_data.
Try “Master” free for 7 days or start with the free redirect.
AI Secretary